Ricky and Ethan serviced our A/C in our Freeport home. They were prompt, professional and friendly. And they cleaned up! Ricky showed me pictures of my coils and also showed me the old part that was replaced. They were very thorough and honest and I will always use them in the future. I feel so confident in this family owned business, I highly recommend them to anyone looking for efficient, honest A/C service! L. Froebel
22:41 02 May 21
Arrived home after vacation Friday night to A/C not working. Called Quality Air first thing Saturday & they arrived within an hour & fixed it. Have used them for years. Always professional & responsive.
20:01 10 Apr 21
John provided excellent service
21:56 05 Apr 21
Quality Air was a life saver. The recent power outage caused us to loose heat. After thirty hours without heat the power came back on and the surge destroyed our thermostat. Quality Air braved the extreme weather and treacherous roads in order to install a new thermostat and get our heater working again. We use them for all HVAC needs and developed a relationship with their technician John. They are a quality organization.
15:37 24 Mar 21
Always the best, most prompt service and technicians. Will continue my log-time patronage and recommend to everyone. Thank you again, Quality Air.Consistent, friendly, yet professional service! Needed again today, andanother stellar job!
15:00 17 Mar 21
They took care of our needs in a very timely manner. Explained the process and were very professional. Will use them again when needed and recommend them to others.
17:11 13 Mar 21
Came out almost immediately during the big freeze of Houston! Fair pricing and professional service!!
17:35 19 Feb 21
Called quality air in the morning cause I didn’t have any heat. John came out a couple of hours later and got it working again. Thank you
01:02 10 Feb 21
Johnny immediately put us at ease wearing all the protective gear as to not expose us to risk of Covid-19. He performed a friendly and thorough service, even going over and above to make sure that our gas fireplace was not omitting any dangerous Carbon Monoxide fumes.I would highly recommend this knowledgeable professional to anyone!
10:58 07 Feb 21
Always prompt to arrive and quick to find and fix the problem.
00:59 15 Dec 20
They did a first class job! Everything is neat, clean, and works good. I really appreciate quality work.
13:11 11 Dec 20
John was awesome. His experience and knowledge are indeed an asset to this company. I’m pleased with his service!
17:27 10 Dec 20
We’ve used them for over 30 years. I’m our other built in 1938, they put in vents down stairs and replaced the ancient ac in the attic with a new unit. She moved to this house, they put in a new air conditioning & heating unit.
23:14 05 Dec 20
I have been using this company for 20 years! The employees are professional and kind. I have nothing bad to say! Ricky was excellent!
20:15 02 Dec 20
I have used quality air for years.... they are always spot on and the repairs are done fast and accurate ( they do not misdiagnose and practice their skills on my system)... I would always recommend them their prices are fair and I have never had to call them back complaining about the jobs they perform... Ricky came out this time and was excellent but all of their service personnel are excellent...
19:45 01 Dec 20
I highly recommend Quality Air they do an awesome job, everyone is super nice, thank you for coming out especially in this time of need, plz everyone stay safe!
19:01 17 Nov 20
Used Quality for many years (probably as long as they have been in business) and for all the reasons above.
22:31 11 Nov 20
Excellent workmanship! Very courteous and knowledgeable. Will definitely request same company And technicians for Spring check up as well!
Tye de mass
21:37 03 Nov 20
I have used Quality Air for at least five years and during that time they have maintained my AC and heating units and they replaced both of my AC and heating units. The installation was done properly and the units have always worked without a hitch. Quality Air's people have always been efficient, clean, friendly, competent, and fair. I wish all service people were this good.
00:10 31 Oct 20
Our technician, John, arrived at the appropriate time, introduced himself and proceeded with a check of our HVAC system. He was polite and informed us of what he was doing. Our Fall 'check-up' went well. We've used Quality Air for a few seasons now and are satisfied with them
16:44 29 Oct 20
John, the tech, was excellent as usual. We have been doing business with them for almost 20 years - they were recommended by our previous AC guy when he retired. They are reasonably priced, do great work, very friendly and considerate techs, and they shoot straight on what does and does not need to be done and how to save some money.
03:09 29 Oct 20
John completed the repairs to my A/C unit in the heat of summer! What a great technician! My A/C is cooling great. Quality Air works to make the customer happy each time...great customer service! Can’t say enough good things about them!
21:59 24 Aug 20
This review is by Marcos P. I am very satisfied with the company and the technician John Maerz for his job that he did well repairing my AC and I recommend this company and technician to anybody that needs there service and thank you.
06:44 14 Aug 20
Great customer service from first phone call to Mach to John completing to job. Great company.
18:44 11 Aug 20
Excellent, prompt service A+
15:49 03 Aug 20
Quality Air came through once again. From fast and capable diagnosis to inovative solutions Quality Air is always our first and only call.
01:34 31 Jul 20
John is fantastic and very knowledgeable. I would highly recommend this company.
16:09 28 Jul 20
Ricky did a wonderful job. He explained everything he was doing and did greatchecking out the .heater. He then told me that it was doing fine and why it was. He also put in a new filter that was left from the last time I had service with you guys. He was respectful,courteous and efficient. I told him I would recommend him to others . Thanks for such good service.Thank youMary Huffman
22:58 23 Jul 20
The Quality Air Team leads both Ricky and Greg Jr. were very professional and knowledgeable in the very extensive replacement of my entire AC System, outside unit, furnace, thermostats in a two story / two zone system. Several replacements and re-routes of my attic ductwork also had to be done upstairs. Cloth drops were used to protect my floors And the Workers even swept and vacuumed all the carpets and floors to pick up any left over particles! A Bonus! They took the time to show me the way the system works and how to tie my phone to the thermostats while away on vacation.The entire team was always very gracious and worked consistently to complete the Job within 1-1/2 days. I’ve used Quality Air for over the past 39 years and will continue to keep this team as my AC Contractor for years to come!
23:25 20 Jul 20
Quality Air has been my AC / heat company for several years. They are honest and do wonderful complete work. Never had AC checks done as thorough until I began using them. Awesome company and John.my tech today was just as awesome. I've referred to neighbors even, and as I rule I dont refer companies to friends or neighbors for fear theyll disappoint. I'm not afraid to refer Quality to anyone. Great job as usual guys. Pat Tracey
21:55 20 Jul 20
Ricky was very professional and very patient. He explained our issues very well. He was very through in is service of our units.
14:15 15 Jul 20
Very knowledgeable, informative. Straightforward with all options. Highly recommend.
18:24 13 Jul 20
Part one of the repair was performed today. Part two will be done sometime in the next day or so. Their technician, John, is very experienced and knowledgeable. He answered all my questions and explained the process.
23:39 13 May 20
We have used Quality Air for 10 plus years. Great service. They have always been honest about the services needed.Great and reasonable prices.When it finally came time for a new unit, they did not over-sell me on a system. They provided a system that was best matched for our house at an incredible price (beat all the competition by 14%).
23:09 01 May 20
I've been with them since they started in business in 1980. They've been the only ones servicing my heating & airconditioning. I'm very pleased with their service.
01:04 22 Apr 20
The best john is the nicest tech
22:58 11 Mar 20
Quality Air keeps some of my old units working where others won't even try.I appreciate this for some old units are far better and longer lastingthan whats being made today and if I can squeeze another year or two all's the better for me, but if I need a new unit Quality Air will bemy company of choice. 7/3/19 Mike Carpino, owner Art Foundry Carpino.
18:34 18 Feb 20
We have used Quality Air for many years. We have always received the best customer service. They are very fair with pricing and the service techs are experts of the trade. I can speak for three generations of my family. Thanks to all! Especially Lisa, John and Ricky! Y'all are the best!!
22:23 06 Feb 20
Just great service and customer focus !
13:03 17 Dec 19
Major total HVAC replacement. Great work ethic, very competent and considerate!
00:29 14 Dec 19
The technician arrived on time. He provided the requested service. We discussed the issues regarding part availability and the age of our equipment. He was very professional in his manner and dress.
18:14 28 Oct 19
As usual service was excellent, on time, and professional.
18:56 25 Oct 19
Rick came through 1st thing in the AM and handled business quickly. Very professional and courteous service with reasonable pricing.
3m malachi matthew mclean
18:28 03 Oct 19
Always come out pretty quick when I call, even though their schedules must be incredibly full. Very high quality work. I have relied on them and trusted them for years.
Lisa Weisemann Kastor
18:05 26 Sep 19
We have been using Quality Air for our air conditioning needs for several years and have been thoroughly pleased with them. Their technicians are personable and very knowledgeable. A few months ago we had a new system installed and even though it must have been at least 120 degrees in our attic, they got it in and we now have a cool upstairs again. This past weekend, our older unit quit working. I called their emergency number and talked to Greg. He came to our house the next morning and had the unit up and running in no time even though it was a Sunday. I highly recommend them and everyone of their employees.
17:59 10 Sep 19
Mack, Ricky and Melvin provided great, timely and friendly service to my mother, Kwen Chu, when her air conditioning system went out in very hot weather. They are great representatives for your company. Give them all raises!
Harriet Christina Chu
20:59 09 Sep 19
John was wonderful. I know it was Saturday & I was so glad that he came to our rescue! He was able to fix it & we finally got the house cooled off that night. It was wonderful to sleep Saturday night!! Thanks. I can't believe that if you call, they try to get there in 24 hours. I know people that have had to wait WEEKS for someone to come out. Thank you for being so capable & caring about your clients.635
01:33 31 Aug 19
Quality Air is the only ac/heating company I will ever call for my repair needs. They are efficient, friendly and reasonable. I trust them!! Thank you Lisa and John. We are cool again!!!💖👍⭐😘
15:43 12 Aug 19
Quality Air redid my whole system three years ago in 2016. Two of my bedrooms were not getting any air flow due to a faulty damper. John came by with his crew and replaced a faulty motor. They also corrected some issues with the duct work. About a week or so afterwards that damper failed again. Greg, the owner, and his son came to look at it personally. It turned out to be an easy fix. I am very happy with the work, but mostly their honesty. I previously called another a/c company to look at my problem and that other company wanted a lot to fix my issue, while Greg and his team did it for less than a 1/6th.
16:05 17 Jul 19
Professional, friendly, and dependable. I've used them since 1997 and have never been disappointed.
14:57 20 Jun 19
We had an issue that looked to be a very expensive fix. Our technician, Greg Brewer, troubleshooted the issue and discovered we had a faulty thermostat. With the thermostat being less than 90 days old he advised us to go to our supplier and exchange the defective thermostat.While here Great also cleaned up a couple of hanging wire issues.Pricing was extremely fair, service top flight. I highly recommend Quality Air -A/C and Heating Company.
22:42 13 Jun 19
John Maerz did a springtime check up on my air conditioning unit. He repaired a leak in my duct work, added bleach to clean lines, replaced air filters in addition to checking and cleaning unit. He was very friendly and professional. I highly recommend Quality Air.
01:52 31 May 19
Quality Air did an amazing job getting us cool again when our AC went out. I have never had a group of technicians as polite and hardworking as the crew that was at our home working all day to save us from the heat. We will always use Quality Air for our heating and cooling needs.
Around the house with panda Ahrens
14:15 30 May 19
Found the problem, fixed the problem....directed me to another problem that needed a plumber to repair which I handled...left everything clean. I use Quality Air on all my rent properties.
03:19 30 May 19
Have used Quality several times. They are there when they say, fixed properly and reasonable on pricing. I would recommend them to anyone.
13:15 29 May 19
Quality Air had maintained my a/c for a few years, and when they came out this year they said it was time to replace the unit for two reasons:1.) the R22 freon it used is going to become hard to find after Dec 31, 2019 due to recent U.S. regulations, and 2.) the coil was covered in dog hair from years of having long haired dogs, and the expense to clean it was high.They came out three times helping us decide what to do and keeping our old system running until we could get a new one in place.When they installed the new system, they showed up in the morning and worked until it was installed around 4:00. This included installing the air handler in the attic. They installed the new thermostat and showed me how it worked. I felt like I knew what I was doing with the new system before they left.Everyone was professional the entire time, even when they got hot in the attic. Every employee I worked with used my formal name, the three installers asked permission to use the bathroom and they cleaned up after themselves. They each made sure that I was happy with the house and shook my hand before they left. I couldn't be more pleased!
21:48 08 May 19